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Appointments

At the surgery we offer both nurse prescriber, practice nurse and GP appointments on weekdays. Please note that we do not operate any walk-in clinics and all appointments must be booked in advance

Your doctor, nurse prescriber or practice nurse may recommend that you book a follow-up appointment at the surgery, or you may wish to be seen for a new condition. Both of these are managed using the same procedure

How to Make an Appointment

We offer a variety of ways in which you can book an appointment with the surgery:

  • Phone Reception @ Earls Barton on 01604 813940 from 8.00am
  • Phone Reception @ Penvale Park on 01604 700660 from 8.00am
  • Visit the surgery
  • Book online

GP Consultations

The surgery is able to offer GP consultations in 2 sessions:

  • Morning: from 09.00 – 12:30
  • Afternoon: from 15:00 – 18:00

GP consultations are normally scheduled for 10 minutes, but if you have more than one condition or a complicated history please ask to book an extended appointment.

Telephone Consultation Appointments

Telephone consultations are also available every day both AM and PM. To request a telephone consultation please call on the same day from 8.00am. Again it is advisable to call early to avoid disappointment.

Urgent Appointments

We are a busy practice and provide a limited number of same day appointments to make it easier for people with acute conditions to see a doctor quickly. These appointments can be booked from 8:00am and it is advised that you phone early to avoid disappointment. The appointments are triaged and you may need to discuss the condition with a member of staff before an appointment can be allocated.

Routine Appointments

If you need to book a non-urgent appointment you can do so up to 6 weeks in advance. If you wish to see a particular GP it is likely that you will have a longer wait before being seen. We recommend that you phone after 10:30 to avoid busy times as your call is more likely to be answered.

The surgery is particularly busy on Mondays, Tuesdays and Wednesdays, especially during the winter months and after bank holidays. If your appointment is not urgent, try to book on a less busy day.

When Should I See a Nurse?

Nurses based at our practice treat patients for a wide range of common conditions and run many of our clinics. You can expect to see a nurse within 1 working day. Our Nurse Prescriber also runs a minor illness and injury clinic during weekday mornings and is qualified to prescribe from a range of medicines.

Examples of what our nurses deal with include:

  • Coughs, sore throats and earaches
  • Stomach pains
  • Colds, flu and fever
  • Diarrhoea and sickness
  • Rashes and skin infections
  • Allergic reactions
  • Cystitis, thrush and vaginal problems
  • Childhood illnesses
  • Emergency contraception
  • General health advice

If you are unsure whether you should be seen by a GP or a nurse our reception staff will be able to advise you.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you miss your appointment, you will be informed via text, if available, and a letter will be sent and added to your NHS record.

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